Contact Us

For all product inquiries, order updates or general information, please fill in the form below, or email us - sales@switchboss.com.au

Operating Hours: Monday-Friday, 9am - 3pm (AEST)

Please Note: As we are currently operating as an online only business, we do not have a store front available to the public for pick up, viewing or purchasing of products. All inquiries are managed via email as we do not currently have an inbound/outbound phone service available.

Email Support is available from 9am-3pm AEST Monday-Friday.

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ALL USA POSTAGE SERVICES SUSPENDED - 26/08/25

As a result of the recently introduced changes to the import tariff requirements set out in US Executive Order 14324, Australia Post has joined a number of international postal operators to temporarily suspend postal services to the United States (US), effective immediately until further notice.

This decision has been made to ensure compliance with the new US Customs and Border Protection (CBP) requirements. Specifically, the requirement for duties and taxes to be prepaid on all shipments prior to their arrival in the US. 

At this stage no timeline has been provided to a return of these services. We will work with all services to attempt to provide any updates where possible.

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Current Dispatch Times:

Courier Deliveries: 1:30pm AEST every business day

Australia Post (Including Express): 2:30pm AEST every business day

Same day dispatch available for most orders placed before 1pm AEST

See Dispatch and Shipping for more information 

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Postal Address

Switch Boss

PO Box 575

Capalaba, QLD

4157 

Contact Form

Email support available from 9am-3pm AEST, Monday-Friday - excludes Public Holidays and advised closure periods.

Please Note: As we are currently operating as an online only business, we do not have a store front available to the public for pick up, viewing or purchasing of products. All inquiries are managed via email as we do not currently have an inbound/outbound phone service available.

For new inquires, please fill out the form below. For assistance with pending or fulfilled orders, please reply to your Order Confirmation email. Our Support Team are here to help, and will do their best to assist within the next 24 hours (during business days).