Dispatch and Shipping - International

International Shipping Information

Available for New Zealand and USA only

Shipping Options In Check Out

New Zealand:

  • Standard Shipping - 0.0g-999g - $12.00 AUD
  • Standard Shipping - Over 1.0kg - $18.00 AUD


  • Standard Shipping - 0.0g-499g - $14.00 AUD
  • Standard Shipping - 499g-999g - $20.00 AUD
  • Standard Shipping - Over 1.0kg - $30.00 AUD

Transit Times

All transit times listed below are average shipping times from our warehouse in Brisbane, QLD.

New Zealand

  • Standard Shipping: 7-12* Business Days, following dispatch 


  • Standard Shipping: 7-12* Business Days, following dispatch

General Shipping Information

Same day dispatch available for most orders placed before 1pm AEST 

Dispatch Times:

Australia Post (International): 2:30pm AEST every business day

All items on offer for purchase from Switch Boss Pty Ltd are stocked and dispatched from a warehouse in Brisbane, QLD, Australia.

All purchases are generally dispatched same day, or 1 business day following clearing of full payment. To ensure same day dispatch, orders must be placed before 1pm AEST. If there is an issue with your order (invalid address, invalid payment, missing details), you will be notified via email and your order placed on hold until we receive a response.

We can send your item to any valid street address in available countries registered with Australian Post. 

All orders are sent without signature required on delivery, unless specifically requested in the Check-Out. If the receiver requires/prefers signature at time of delivery, please ensure you advise of this in the Special Instructions section of the Cart when using the Check-Out, prior to payment. Alternatively, please Contact Us immediately following order placement to notify us of your delivery signature requirement.

As all deliveries are handled by 3rd party companies, unfortunately we cannot guarantee delivery dates.

Buyers will be able to track the delivery online with a unique tracking number for order sent with tracking.

Buyers have full responsibility to provide Switch Boss with a full and complete address. In cases of an incorrectly supplied address/delivery information:

  • Prior to Dispatch: We may be able to update your order with correct delivery address information. This cannot be guaranteed as your order may already be in transit prior to you receiving a shipment notification. Please contact us as soon as possible.
  • Post-Dispatch: We cannot change the delivery address, or attempt redirection once a parcel has been dispatched. We recommend either contacting the Postage Service, or organizing pick up from the supplied delivery address. If your purchase gets returned to us, it will be processed as per our Returns and Refunds Policy, which can be found in the footer of our website. A re-stocking fee will apply.


Australia Post Consignments - International:

All International orders (US & NZ) are sent via Australia Post's International Service. These consignments will then be on-forwarded to a local delivery service once it has reached the country of receipt. These consignments do not require a signature and will be left in a safe place, where safe to do so (generally your mail box, or out of sight at front door), determined by the delivering company. 

We provide tracking information for all International orders so please be diligent and keep track of your orders’ progress to ensure delivery. For International customers, you may need to contact the delivery party directly if delivery is unavailable, or needs to be re-scheduled.

*Additional Duties: We will always do our best to ensure the amount of tax you are charged is as minimal as possible. However, we cannot guarantee a customer will not encounter any tax at all upon their order entering their country. Please refer to Sections 18 & 19 of our Terms and Conditions for further information in relation to import duties, handling fees, customs charges and local sales taxes.